This question is been recurrently been treated.
Again I have to support Danubius effort and patience.
Totally agree with him, he has to balance the views of the different users.
I can´t understand why some users are always complaining about quality.
Some sendings are fine, some others are worse.
Some users are too exigent, some others are less exigent.
If the builder and programmer of this site, Danubius, gave "free bullets", two or three "exigent" users could ban half of the community.
It is more than enough two bad ratings in ten.
If I gave two bad ratings out of ten, be sure that I would give up this club.
It doesn´t worth for me to belong to a site from which I receive so many low quality sendings.
But it is not the case, fortunately.
And I repeat again, this is by far the best swapping site I know.
It is now one year already working. Happy birthday for the site!
And, yes, for some users, 30% of exchanges are bad, and for some others only 3%.
I have given my opinion three or four times:
Low ratings should be explained by at least uploading a photo, so that everybody can see why.
Nobody should be punished because you don´t like the stamps, or the stamps are not "in the list".
100 stamps in good condition, mainly comms, that´s all.
And, in my opinion, always keeping in mind that this is a hobby to relax, and the ambient of the forum should be relaxed and friendly.
We are only swapping 100 stamps, it is not a matter of death or life.
And, finally, we all know who is behaving bad, because we are only 100 persons, more or less.
Regards