Dora forgot to mention this message that he/she sent to me.
"Today I received a letter from you with a torn envelope and 60 stamps. Club rules are about sending 100 stamps.
I don't understand what you meant about PL-382. The letter PL-382 which I sent to you more than one years ago and you have registered one year after my sending have contained 100 stamps."
The picture above shows me that his/hers statement about receiving 60 stamps is not true, let me explain, I did received PL-382 as stated, with it were way too many CTO stamps that I return to him/her with my US-3164, my question is, how come there are no CTOs on the picture? I find it hard to believe that someone intentionally removed the CTO stamps only.
I've received some badly damaged envelopes now and then but always felt that whatever happens to an envelope in transit is not the senders responsibility therefore a negative rating never entered mi mind.